rtmps://global-live.mux.com:443/app
Here are some of the most common issues and how to fix them :
- My computer is very slow.
Check this section in our guidelines to optimize performances. If it still doesn’t work smoothly, you’ll need a more powerful computer.
- The livestream is very choppy.
Test your internet speed here : www.speedtest.net. You need a good upload speed (minimum of 2Mbps) and we strongly recommend using a cable for stability instead of Wifi. You can adjust OBS settings depending on your upload speed following our instructions.
- I don’t hear any sound.
Read our guidelines. about how to configure audio for livestreaming depending on your studio setup and operating system (Mac or PC).
For more info and troubleshooting, check our guidelines.
If you need assistance, contact us here.