Frequently Asked Questions

DEMO FEEDBACK

You can now send your demos to artists on Echio and receive a personal video feedback, and who knows... maybe sign on their label or get played in their DJ sets!

πŸ“™ How does it work?

1. Find the artist you want to send a demo to on Echio.co.
2. Send your demo (Soundcloud link only) with a short message for the artist.
3. Receive a personal feedback video from the artist.
4. Write a review of the artist's feedback if you were happy about it (or not ;-)

πŸ‘©β€πŸŽ€ Where do I find artists accepting Demo Feedback requests?

You can go to the ARTISTS page and filter the result by genre or to display only artists who accept Demo submissions.

🎡 What can I send to the artist?

You can only send a Soundcloud link to a single track. No albums or playlists. Please make sure you send a working Soundcloud link (if you send a private track for instance, make sure you send the proper private link). If you made a mistake, you can edit the link after sending your request.

❓ What will I get?

You will receive a feedback message as a video recorded by the artist. In order to make sure the artist gives you the most useful feedback possible, use the message box when submitting your request to give the artist some info : some context, why you're sending this demo, what sort of answer you expect etc. Each feedback video should be at least 2 minutes long. More info on what to expect

⏱ When will I receive feedback?

Artists have 30 days to answer your Demo Feedback request. After that your request is automatically canceled and you'll be refunded. We can't say exactly when artists will respond within that time frame. Keep in mind some are busier than others, some might be on tour or in a long studio session, so it might take a few days.

❌ Can I cancel a request?

Yes, you can cancel any pending request from the Demo Feedback page in your account and you will be automatically refunded.

πŸ“₯ How do I know if an artist answered my Demo Feedback request?

When you receive a feedback answer from an artist, you'll be notified by email. You will also be notified by email if an artist cancels a request, with a short message from the artist.

πŸ’΅ How much does it cost?

There's a fee to submit a demo to an artist. The minimum price is 1500 Tokens ($15) and price depends on the artist. As usual 80% of the money goes to the artists. But they can also choose to donate 50% of their fees to a charity fund promoting musical education, in which case it will be indicated.

⏳ What if the artist never answers?

If your Demo Feedback request is not answered within 30 days, your tokens will be automatically refunded. The artist can also cancel a Demo Feedback request in which case you will also be automatically refunded.

πŸ’Œ Can I message the artist back after I receive feedback?

Yes. Simply click on "Leave a comment" on the Demo Feedback card and the artist will receive your message.

πŸ€·πŸ»β€β™€οΈ What if I'm not happy (or very happy!!!) about the artist's answer?

There's a link to a short survey in the email notifying you about the artist's response. Use this link to tell us what you liked or disliked about the artist's response and the Demo Feedback feature in general.

GENERAL

😎 What's the difference between Echio and other live streaming platforms?

  • Echio is fully independent, created by artists for artists.
  • You will only find established artists on Echio. There's already many places where you can watch generic tutorials but there's no place where artists you admire, with a real output and career, can show you how they do their thing, share their tips and experience, live from their studio, with you.
  • Echio is committed to fair pay for artists unlike any other streaming platform.
  • You won't find annoying ads and cluttered interface on Echio, we tailored the user experience for an optimized livestream and interaction experience, both for artists and fans.

πŸ’Ž Do I have to pay to join Echio?

No, signing up is totally free and we do have some free content, Videos on Demand or Live Sessions if the artist decides to make a free access one. Once you have an account, you can buy Tokens that you can use to access paid content. Keep in mind that the point of Echio is to support artists with a very fair payment system without using ads. That's why 80% of what you pay goes to the artist.

πŸ€“ Do I need to have a specific level to attend Echio live sessions?

Anyone can attend live sessions. There are sessions for beginners as well as sessions for people already familiar with creating music. You can see the level of every session, set by the artist, on the live page.

πŸ‘©πŸ½β€πŸŽ¨ Can anyone apply to be an artist on Echio?

Echio is open to to every artist, whether you’re in the very beginning of your career or at the top of your game, whether you’re from the underground or a mainstream star, you’re welcome to join Echio and start live-streaming. Our only criteria is that you're a "professional artist" meaning that your art practice is not just a hobby, it's an integral part of your life and you have already released/shown works to the public.

πŸ‘©β€πŸŽ€ Do you only have musicians on Echio?

For now, yes.

πŸ™ƒ I signed up as a user but I'm actually an artist and I want to do live sessions, what do I do?

Please send us a message here and we'll help you.

πŸ€·πŸ»β€β™€οΈ I'm an artist but I don't think I have "content" for Echio?

First of all, Echio is not necessarily about creating new content, it's about showing what you already do. And it doesn't matter if you're not a technician, what's most interesting for fans is how you do things your way. Of course, you can create elaborated courses on specific topics, like a real teacher, and that requires some preparation, but you can also just show how you work, talk about your routines or not talk at all if that's your thing ;-)

THE PLATFORM

🎟 How do I buy a ticket for a paid session?

As soon as an artist announces a new Live Session you can buy tickets. You can also buy a ticket to access a Session while it is on-going. You will need to purchase Tokens to buy tickets (100 Tokens = $1).

⭕️ Are all sessions live on Echio? Can I watch past sessions?

Yes, everything on Echio is live. But if you can't make it or missed a Live Session you wanted to attend, artists can decide if they want to make that Session available as a VOD (Video On Demand), so don't forget to check Echio regularly.

πŸ“Ί My video is lagging?

Please check that you have a good internet connection, especially the download speed. You can test it here : https://www.speedtest.net. If the issue is not the internet speed, send us a message here.

TOKENS

✦ What are tokens?

Tokens are a virtual currency you can use on Echio for every paid interaction and purchase. Think of it as casino chips. 100 tokens = $1 USD.
You can use your Tokens to buy tickets for paid sessions and interact with the artist.

πŸ” Why use tokens instead of standard money?

  • Tokens make the payment system friendlier, we don't want money transactions to be at the center of every interaction on the platform. Tokens allow for a more fluid experience, also more fun, a bit like in a video game.
  • As a user, you don't need to reach for your credit card every time you want to participate on Echio, less clicks and pages when you want to interact.
  • Tokens are better for micro-payments : it might feel awkward to send 1 euro to an artist, sending 100 tokens feels better.

πŸ’² Are tokens a crypto-currency?

It is not a cryptocurrency at the moment. It is only used within Echio and has no value outside of it. It is possible that we turn it into a blockchain cryptocurrency in the future if that serves a real purpose on the platform, for the users and mostly for the artists.